- Unified Career 30 Questions and Answers for Phone Interviews
- Questions for Top Job Candidates to Ask at a Phone Interview - Unified Career
- 17 Common Questions and Answers for Phone Interviews - Unified Career
- Best Phone Interview Questions for Job Seekers - Unified Career
- Top Questions for Phone Interviews with Examples Answers with Unified Career
Top Questions for Phone Interviews with Examples Answers with Unified Career
Phone interviews are much easier than sitting next to a hiring manager. You can answer questions via phone without worrying about your appearance, handshake strength, or eye contact.
You could even do it blindfolded with your hands behind your back and your pants off if you wish. As long as the conversation continued, no one would know.
It's important that you understand that although phone interviews may not involve all the traditional tropes, they can still have an impact on your chances of landing a job. It is important to answer all questions in a phone interview. You will likely miss out on an amazing opportunity if you don't.
Are you ready to shine? You might think so. Let's get on with it.
How to answer phone interview questions
Before we get into the examples of phone interview questions, let's first look at the phenomenon known as the phone interview. Phone interviews are becoming more common. These interviews are an easy screening tool for hiring managers, particularly during the coronavirus pandemic. They don't need to be seen face-to-face so they can be used during strict stay-at-home orders.
Phone interview tips have been covered in detail before. Here's a quick overview of the basics of answering phone interview questions.
Above all, treat a telephone interview as a regular interview.
Although it might seem informal, it isn't. You could walk around in your bunny slippers and talk to the hiring manager, but that is incredibly casual. You're likely to get a rude awakening if you think a phone interview is less serious than a real job interview.
Hiring managers will often screen out candidates during phone interviews. This is especially true right now.
Over 30 million Americans have lost jobs since the outbreak of the pandemic. Your resume could be thrown out if you make a mistake with so many applicants.
Now that you are up to speed, let's discuss technique. A strategy is essential for answering telephone interview questions.
It's easy to answer a simple interview question like "Do you have any experience with [insert technology or skill here]", Although you may not want to answer the question with "Yes", it isn't difficult.
MIKE'S TIP - For traditional questions, begin with "yes" or “no." Next, move on. If you answered "yes", give an example of the place you have gained the experience. This makes your answer more powerful. If you must say no, let the hiring manager know that you are interested in learning more about this area. If you're willing to learn the skill yourself, you could also talk about how you might go about it. This will show that you are eager to learn and have the diligence to succeed.
You might be thinking, "But what about behavioral interview question?" You're right. These are harder to navigate. You can still master these if you do your research.
Start by applying the STAR method. You can transform a bland response into a captivating story full of useful details. You can then take that reply one step further by using the Tailoring Method. You can create a great answer by adding this approach to the mix. This will allow you to practice and ensure you are ready for the actual conversation.
Here are the Top 10 Most Common Questions for Phone Interviews with Examples Answers
Phone interviews can be used as screening tools in many cases. These interviews are used by hiring managers to determine who will be promoted to the next round.
The nature of the questions you ask during a phone interview will vary depending on what job you are applying for. Some questions are very common because they provide solid introductions to your general abilities.
Let's get to the point. These are the top ten questions that candidates often encounter during a phone interview, regardless of their role.
Why did you leave your last job?
Many candidates fear this type of question. You don't want it to seem like you are bad-mouthing your employer. It's not unusual to feel bitter or upset if you were one of those people who was suddenly laid off due to the coronavirus epidemic.
However, this doesn't mean that you shouldn't be able to answer it with grace or poise. It's just a matter of how you approach it.
My employer was unable to keep its full workforce when the coronavirus pandemic caused business closures. Like many others, I was also laid off due to the decline in business.
What salary expectations do you have?
A hiring manager may expect a lot from candidates when they screen them. It's an easy and quick way to find candidates with higher expectations than the company will pay. It's a great way for hiring managers to quickly reduce a large pool of applicants.
It's a good idea to do some research on the role before you go. This will allow you to determine what is reasonable for your job based on your skillset and the job requirements. You can also present a range of salary instead of a fixed number. This makes you more open to negotiation.
"I reviewed data from Salary.com and Glassdoor.com. I learned that professionals with the same level of experience as me earn between $43,000 and $48,000 a year. I am comfortable with something within that range, which suggests that the total compensation package is also very strong.
Can you tell me what your primary duties were in your previous role?
The hiring manager will be trying to determine if you have the skills required for the job. This means that you should not spend too much time repeating every responsibility. Instead, focus on the task at hand and make sure you only cover those responsibilities that are most relevant to your target position.
"In my previous position, my duties were in line with the job description. As a customer service representative, my main responsibility was to ensure customer satisfaction and provide them with as much assistance as possible. Apart from answering customer questions about products, I also assisted with aspects of the checkout process. I tried to be professional and courteous at all times so that I could help customers when they were frustrated or need additional support.
Which of your strengths will you use to excel in this role?
Hiring managers want you to explain why you believe you will succeed in your job. This gives them insight into your perspective and what you value about yourself.
Based on the most applicable skill, choose a soft skill that you want to highlight. Start by choosing the one that is most commonly required: communication. Next, try to add a few more words to complete your response.
"I've always found my communication skills to be crucial in my previous roles. I have been able to communicate complex information to people who aren’t experts in my field of expertise, which has enabled me to work well with different teams. It allowed us to have higher success rates on projects because details flowed freely. This ensured everyone was on the same page and was focused on matching priorities.
Can you describe your ideal manager?
This question is an important screening question for hiring managers who want to reduce their applicant pool. This allows them to learn more about you and your preferred style of leadership. The hiring manager will determine if the company's offerings meet your requirements.
This question is technically open to interpretation. Personal preferences in management style are individual. You can still answer the question tactfully by referring to commonalities that are often present.
"I prefer managers who have clear expectations about my performance and prioritize my needs. These serve as guiding principles and allow me to take control of my actions without being supervised. Feedback that helps me grow and excel is important to me, and I value it when my manager is open about how they can improve me and wants me to succeed."
What can you do to help your company succeed?
Managers see new hires like an investment. Hiring managers want to make sure they get as much as possible. They may ask this question to assess your potential value.
You should usually highlight a few accomplishments that are relevant to your role. This will help you show how your skills can lead to company gains.
"I was able to implement an improved system in my last job. It increased overall productivity. The result was improved efficiency and results, which led to a 20% increase in sales. My dedication to efficiency and process improvement can help me achieve similar results in my next job, which will allow me to be an asset to any sales department.
MIKE'S TIP - Including tangible numbers in your response is a great way to differentiate yourself from your competition.
Which is your biggest weakness?
This question is the best when it comes to difficult questions. Hiring managers need to be sure that you will be open and honest with them. This phone interview question allows them to screen out candidates who are trying to disguise a strength or weakness.
Being honest with your answers is important. Don't be afraid of revealing any potential shortcomings. Talk about your efforts to overcome it. You can be honest about your shortcomings and show your commitment to self-improvement by doing this.
"When I join a team for the first time, I tend to be formal. Although I love meeting new people and building relationships with them, it takes me a while to get used to the idea of being a team member. This is why I engage others and learn more about them whenever possible. This helps me to not come across as aloof, which increases my ability to integrate quickly with the team.
Tell me about an instance when you faced an obstacle.
Every professional will encounter an obstacle at some point. Hiring managers need to see that you are open about your past challenges and have the ability to overcome them.
"In my previous position, I was working in a project that was at risk of not meeting the deadline. One of my team members was late on their tasks which caused a bottleneck that affected the rest of us. Instead of letting the situation slide, I reached out and asked my colleague if I could help them catch-up. We talked about the problems they were having and came up with a plan to help them get back on track. Although it was a lot of work, the end result was worth it.
How can you work with a colleague to resolve disagreements?
Nearly all professionals work in a team. It's easy to see why conflict happens when you have people working together.
Hiring managers prefer candidates who can handle small conflicts on their own. These employees are often more productive and efficient than those who can handle small conflicts without assistance, which makes them better choices for hiring managers.
"If we disagree about something, I will first try to understand the other person's perspective. Active listening skills are used to understand their perspective, asking thoughtful questions if necessary. Once they have expressed their feelings, I clarify what I said to confirm that I am on the same page. I then work with them to reach a mutually agreeable solution. I ensure that I respect their position while addressing their concerns.
What drives you to do well at work?
Hiring managers often want to see behind the curtain. They can find out what motivates and if you are likely to succeed in their position. They can also learn how hard you work to keep you interested or if you are capable of handling it on your own.
"My main motivation is to help someone. Customers are often upset and frustrated when they reach out to me with a problem. If I do my job well, it can ease their burden and brighten up their day. That is what I find incredibly powerful, and it helps me get through the toughest times at work.
15 Additional Questions for Phone Interviews
Here are 15 additional questions that you might be asked during a phone interview:
Tell me about yourself.
Why would you like to work in our company?
Please tell me about a time you were fired from your job. How did you get past it?
What is your ideal work environment?
Please tell me about your strongest strength.
In five years, where do you see yourself?
Please tell me why you think you're a good match for this job.
What was the best thing about your previous job?
Tell me about a time when you did more than you were expected at work.
Which job did you hate the most?
What accomplishments are your proudest and why?
What sets you apart from other candidates?
Are you more comfortable working in a group or on your own?
Could you please walk me through your resume?
What would your boss describe you as an employee? How would your last manager describe you as an employee?
Five Good Questions to Ask at The End of a Telephone Interview
Interviews end with the chance to ask the hiring manager questions and learn more about the job. Do not let this opportunity pass you by!
These are five questions that you can ask at the end of a telephone interview if you don't know how to ask.
What are the next steps for the hiring process?
Is there anything that could stop me from being the best candidate?
Do you have any information that I can ask about the job?
What is the greatest challenge facing the company? What will this role do to solve the problem?
Could you please describe a typical working day in your position?
It's all in the end
Interviews by phone are not for the faint of heart. You are an exceptional candidate. All you have to do is show it. These tips will help you stand out and move forward in the hiring process. Don't forget to thank the person who hired you!
Best of luck!